Polish Speaking Tech Support Specialist

A major global gaming brand is hiring Polish-speaking Back Office Support Specialists to join its international team in Thessaloniki, Greece. This is an email-only role – no phone calls – and a great opportunity to turn a love of gaming into an international career.

Back Office Support Specialist providing written/email support for a global gaming brand.

• Respond to gamer queries via email – 100% written support
• Investigate account, technical and transaction issues
• Provide clear and accurate solutions
• Help create a smooth experience for players
• Work alongside an international support team
• Follow brand policies and quality standards

• Polish – C2 / native-level written skills
• English – minimum B2
• Excellent written communication skills
• Strong attention to detail
• Good problem-solving abilities
• Confidence managing and prioritising multiple cases
• An interest in gaming and online communities

English and Polish

Full-time, office-based in Thessaloniki. Email-based support – no phone calls.

Office-based role in Thessaloniki supporting a global gaming brand via email only.

Full paid training provided

• €1,300 gross/month + €1,000 sign-on bonus
• €1,300 gross per month, paid 14 times per year
• Bonus: Sign-on bonus €1,000

• €1,300 gross/month (14 salaries per year)
• Sign-on bonus €1,000
• Private healthcare
• Meal voucher
• Paid annual leave
• Relocation support: one-way flight + 2 weeks' accommodation
• Full paid training
• Career development and progression opportunities
• Modern office-based role in Thessaloniki
• One-way flight to Greece; 2 weeks' accommodation in a hotel or AirBnB; private healthcare; meal voucher; paid annual leave; full paid training; career development and progression opportunities.

Start date: 9 October 2026. Questions: james@river-search.com. Client and campaign names to remain confidential — all roles are represented by The Ryzer Group.

Office-based in Thessaloniki / Email-only gaming support / Start date: 9 October 2026