English Speaking Customer Service Representative

The Ryzer Group is hiring English-speaking Customer Service Representatives for a new multilingual support centre in Piraeus, Greece.

Customer Service Representative — inbound phone, email and chat support.

• Handle incoming calls, emails and chats in English
• Identify customer needs and provide accurate, complete solutions
• Build sustainable relationships of trust through open communication
• Meet personal and team quality and productivity targets
• Keep records of customer interactions and process accounts
• Follow communication procedures, guidelines and policies

• English: C1 level or above
• Customer orientation and commitment to excellent service
• Strong contact handling and active listening skills
• Computer literacy and good MS Office skills
• Ability to multi-task, prioritise and manage time effectively
• Previous customer service experience is a plus

English (fluent)

Full-time, 8-hour shifts, 5 days per week on rotation. Rotating shifts covering operational hours.

Office based in Piraeus, Greece. Modern workspace with training and nesting support.

€1,050 gross/month

• Accommodation support: 1-bed apartments from €350/month close to centre, shared from €150/month
• Low utility costs: water ~€25 every 3 months, electricity ~€50/month, WiFi ~€35/month
• €85 net meal allowance on Eden Red prepaid card
• €65 gross travel allowance
• Gym membership discount
• Private health and life insurance — 70% back on doctor visits/appointments; no charge when booked via the app
• Accommodation support: 1-bed apartments from €350/month close to the centre, shared accommodation from €150/month. Low utility costs: water ~€25 every 3 months, electricity ~€50/month, WiFi ~€35/month. €85 net meal allowance on Eden Red prepaid card. €65 gross travel allowance. Gym membership discount. Private health and life insurance — 70% back on doctor visits/appointments; no charge when booked via the app.

Start date: 4 September 2026. Questions: james@river-search.com

English C1 / 6 positions / Start 4 September 2026