German Speaking Customer Advisor – Consumer Electronics

A global consumer electronics and smart-device manufacturer supporting customers across Europe.

Customer Advisor

• Management of incoming calls, emails and chat
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate, valid and complete information using the right methods/tools
• Meet personal and team targets and case handling quotas
• Keep records of customer interactions
• Follow communication procedures, guidelines and policies

• Native level in the production language
• Computer literacy
• Strong contact handling skills and active listening
• Excellent communication skills
• Ability to multi-task, prioritise and manage time effectively

English and German

Monday to Friday 09:00 – 21:00, rotating shifts

Hybrid (Athens based)

2 weeks, Mon–Fri 09:00–17:00

• €1,300 gross/month + €100 welcome bonus per month for 12 months
• German – €1,300 gross/month
• Bonus: Welcome bonus €100 gross per month for 12 months / €500 anniversary bonus

• €100 gross welcome bonus per month for 12 months
• €500 anniversary bonus
• Private life & health insurance
• Free corporate gym
• Daily meal card bonus
• • Private life & health insurance
• Free use of the corporate gym
• Daily meal card bonus
• Employee events and mobility programme

Client's name to remain confidential.

Native speakers only / No English required / Only local applications in Athens / €600 welcome bonus paid in 2 installments / €500 anniversary bonus