German Speaking Customer Advisor

A global technology and services company delivering customer experience solutions for a leading financial services provider from Athens.

German-speaking Customer Advisor — inbound phone, email and chat support.

• Handle inbound customer queries via phone, email and chat in German
• Provide high-quality support for financial and digital banking services
• Ensure a smooth, professional customer experience
• Meet personal and team quality and productivity targets

• Native or near-native German (C2)
• Good English (B2)
• Customer orientation and commitment to excellent service
• Strong PC handling skills / computer literacy
• Previous customer support experience is a plus

English and German

Mon – Sat 09:00 – 21:00, rotating shifts

Hybrid role combining office collaboration with work-from-home flexibility in Athens, Greece.

• Competitive salary + bonuses
• Competitive salary, 14 salaries per year
• Bonus: Project bonus: €100/month. Anniversary bonus: €500. €100 monthly voucher on Up Hellas. Sign-in bonus: €1,000.

• Competitive salary + project bonus
• Anniversary bonus: €500
• €100 monthly voucher on Up Hellas
• Sign-in bonus: €1,000
• Private health & life insurance from day one
• Free corporate gym
• Daily meal voucher
• Relocation support for candidates moving to Greece
• Private health & life insurance from day one, free corporate gym, daily meal voucher, relocation support.

Start date: 21 September 2026. Questions: james@river-search.com

Project bonus: 100 euros per month / Anniversary bonus 500 euros / 100 euros per monthly voucher on Up Hellas / Sign-in bonus of 1000 euros