Tech SupportThessaloniki, Greece
Polish Speaking Tech Support Email Only – Big Gaming Company!
Recruited by River Search on behalf of The Ryzer Group.
Location
Thessaloniki, Greece
Salary
€1,300 gross/month x14 salaries
Start date
10th July 2026
Languages
Polish + English
Working style
Office based
About the role
- 🌍 Polish Speaking Back Office Support – Gaming Industry (Email Only)
- Are you fluent in Polish and passionate about gaming? This is your chance to work with a global leader in digital outsourcing, supporting one of the world’s most exciting gaming companies — a big gaming company! You’ll be part of a dedicated back office team helping gamers resolve issues quickly and effectively – all via email.
- 📍 Location: Office based in Thessaloniki, Greece
- 💶 Salary: €1,300 gross per month x14 salaries
- 🗓 Start Date: 10th July 2026
- ✈️ Relocation Package Provided – including flight and initial accommodation support
The role
Back Office Support / Tech Support (Email Only)
Responsibilities
- Handle inbound gamer queries via email only – no calls.
- Investigate account, technical, or transaction issues and provide clear, accurate solutions.
- Deliver exceptional support while following brand guidelines.
- Collaborate with your team to ensure a seamless gaming experience for millions of players worldwide.
Requirements
- C2 level Polish (written) and good English communication skills (B2).
- Strong attention to detail and problem-solving mindset.
- Ability to manage multiple cases and prioritise effectively.
- A real interest in gaming and digital communities.
Salary & bonus
- €1,300 gross/month x14 salaries
- €1,300 gross per month x14 salaries
- Bonus: Sign-on bonus €1000
Benefits & relocation
- Private healthcare
- Meal voucher
- Paid annual leave
- Sign-on bonus €1000
- Relocation package: 1 way flight plus 2 weeks in a hotel or AirBnB
Other information
Benefits: Private healthcare, meal voucher, paid annual leave. Work with one of the most iconic names in the gaming industry. Structured training and career development opportunities. Supportive, multicultural office environment in Thessaloniki.
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