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SalesZagreb, Croatia

Bilingual Polish Customer Care – Work from Home (Fashion Industry)

Recruited by River Search on behalf of The Ryzer Group.

Location

Zagreb, Croatia

Salary

€1,250 gross/month

Start date

6 November 2025

Languages

Polish + English

Openings

2

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About the role

Bilingual Polish Customer Care – Work from Home (Fashion Industry) based in Zagreb, Croatia.

The role

  • Handle after-sales enquiries: order tracking, returns, refunds, and general customer questions
  • Provide support to online shoppers across Europe
  • Start dates:
  • 6 November — confirmation by 30 October
  • 13 November — confirmation by 6 November

Requirements

  • Polish (B2+) and English or Croatian (B2)
  • Based in Croatia, Serbia, or Bosnia & Herzegovina
  • Excellent communication and customer-service skills
  • Tech-savvy and detail-oriented
  • Available to start within the next few weeks
  • Why Join
  • Work comfortably from home with a stable local contract
  • Join a friendly and multilingual team in the fashion industry
  • Develop career skills in e-commerce and customer experience
  • Be part of a fast-growing company that values its people
  • Apply today and join our next training group!
  • For more information, contact John McAteer
  • james@river-search.com | +44 7534 105416 (Call / WhatsApp)

Language skills

English and Polish

Salary & bonus

  • €1,250 gross/month
  • Croatia: €1,250 gross + €70 net monthly add-ons
  • Serbia: €1,100 gross + €60 net monthly add-ons
  • Bosnia & Herzegovina: 2,156 BAM gross + 317 BAM net monthly add-ons
  • All roles are fully remote, with equipment, training, and local employment contracts provided.

Benefits & relocation

  • Relocation support where applicable
  • Paid training
  • Private health insurance
  • International working environment

Other information

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 6 November 2025. Questions: james@river-search.com

Ready to apply?

60-second application. We'll take it from there.