Danish speaking Customer Service Advisor

• Our client is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands.
• Are you Danish native or fluent with strong English communication skills?
• Looking to make your career in a multicultural environment in historic Athens?
• So we have the perfect opportunity for you!
• Your future project: join our Danish Customer Support team.
• As a customer service specialist in this project, your daily responsibilities will include:
• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate, valid and complete information by using the right procedures
• Be the owner of the customer query and ensuring a timely resolution and response
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback
• To succeed in the role, you will need to have:
• Native or proficient level of Danish (C2)
• Intermediate level of English (at least B2) both verbal and written
• Strong communication skills — with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Greece
• What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
• Very competitive wages and stability
• Fully paid training
• Permanent contract
• Private healthcare
• Continuous learning/development opportunities
• Competitive career opportunities
• A safe, friendly, diverse, supporting and technological company
• International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)
• Apply Today!

• Danish: C1 / C2 or native level
• English: B2 or above
• Eligible to work in Greece

English and Danish

Competitive salary (details on application)

• Relocation support where applicable
• Paid training
• Private health insurance
• International working environment

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 12 January 2026. Questions: james@river-search.com