Quality Expert Reviewer French Sub-Saharan African Speaking – Content Moderation

French Sub Saharan African Speaking Quality Expert Reviewer

• Conduct detailed quality reviews of moderation decisions across multiple workflows
• Audit cases involving sensitive content such as hate speech, violent threats, self-harm, sexual content, fraud, impersonation, exploitation, and dangerous organisations
• Review escalated or high-risk cases and assess whether policy has been applied accurately and consistently
• Provide structured, actionable feedback to moderators to improve accuracy and policy alignment
• Identify error trends, policy gaps, and training opportunities
• Support calibration sessions to ensure consistency across teams
• Apply cultural and regional knowledge of the French SSA market when making nuanced decisions
• Work closely with operations and policy teams to maintain high quality standards
• Meet daily productivity and quality targets in a fast-paced environment
• This is a critical thinking role, you won't just review content, you'll evaluate judgement calls and ensure policy is applied with precision and fairness.

• Proven Content Moderation experience (mandatory)
• Fluent French Sub Saharan African + strong C1 English score
• Strong policy interpretation and decision-making skills
• High attention to detail and analytical thinking
• Emotional resilience when reviewing sensitive content
• Ability to deliver clear, constructive feedback
• Role details (The important stuff!)
• 40 hours per week (Mon—Sun, 08:00—19:00)
• 4 weeks onsite training (no leave permitted in first 8 weeks)
• Fully office-based in Dublin City Centre
• Background checks required
• What is in it for you?
• Private healthcare
• 20 days annual leave + 10 bank holidays
• 4% pension
• Performance bonus (non-contractual, role dependent)
• If you're ready to take ownership of quality, drive standards, and step up in your moderation career, apply now

English and French

• €3,333 gross/month
• Are you a content moderator pro who knows social media policy inside and out, living in Dublin and fancy working in the buzz of the City Centre then read on!
• You've seen it all: The high risk, sensitive, complex content and you dealt with it with confidence, accuracy and sound judgement, you are motivated by keeping people safe online and raising the standards of quality, this is just the job for you!

• Relocation support where applicable
• Paid training
• Private health insurance
• International working environment

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 18 June 2026. Questions: james@river-search.com