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Customer ServiceZagreb, Croatia

Danish speaking Customer Servce agent (Fully Remote). CROATIA or SERBIA

Recruited by River Search on behalf of The Ryzer Group.

Location

Zagreb, Croatia

Salary

€1,670 gross/month

Start date

15 June 2026

Languages

Danish + English

Openings

1

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About the role

  • Danish Speaking Customer Support Roles - Croatia
  • About the Employer
  • Join a global leader in digital customer experience solutions, recognised as one of the world's most innovative business process outsourcing providers. With operations across multiple continents, this award-winning company partners with some of the most recognisable brands in technology and retail, delivering exceptional customer experiences through cutting-edge solutions and a people-first culture.
  • The company is renowned for its commitment to employee development, offering clear career progression pathways and a vibrant, inclusive workplace environment. Their Croatian operations provide an excellent opportunity to work with international teams whilst enjoying the Mediterranean lifestyle.

The role

  • We are recruiting Danish-speaking professionals for two distinct opportunities:
  • 1. Tech Support Role
  • Supporting users of leading technology products and platforms
  • 2. Retail Customer Service Role
  • Assisting customers of major international retail brands

Requirements

  • Danish language: Minimum C1 level (fluent)
  • English language: Minimum B2 level (upper intermediate)
  • EU citizenship or valid right to work in Croatia
  • Entry level: No previous experience required - full training provided
  • Location: Based in Croatia with remote working flexibility
  • Passionate about delivering excellent customer service
  • Strong communication skills and problem-solving abilities
  • Comfortable using technology and digital tools
  • Adaptable and eager to learn
  • Team player with a positive attitude

Language skills

English and Danish

Schedule

  • Tech Support Role:
  • Monday to Friday
  • 9:00 AM - 5:00 PM
  • Excellent work-life balance
  • Retail Customer Service Role:
  • Monday to Saturday

Training

  • Career progression: Fast-track opportunities to team leader and quality assurance roles (typically 3-6 months)
  • Health insurance: Comprehensive coverage included
  • Paid holiday: Generous annual leave entitlement
  • Pension scheme: Employer contributions
  • Additional perks: May include gym membership, food vouchers, and language classes
  • Croatia offers an exceptional quality of life with:
  • Beautiful Mediterranean climate and stunning coastline
  • Affordable cost of living compared to Western Europe
  • Vibrant expat community and welcoming culture
  • Rich history, excellent cuisine, and outdoor activities
  • Safe, modern cities with excellent infrastructure
  • Growing hub for international business and technology
  • Contact Details
  • james@river-search.com whatsapp +34686185785
  • Get in touch today to discuss this opportunity and take the first step towards your new career in Croatia!
  • The Ryzer Group is a specialist recruitment partner focusing on multilingual talent across the EU. We support leading BPO providers in building exceptional teams across Europe.

Salary & bonus

  • €1,670 gross/month
  • Performance bonus: Up to €70 net per month
  • Total potential earnings: €1,620+ per month

Benefits & relocation

  • Relocation support where applicable
  • Paid training
  • Private health insurance
  • International working environment
  • Remote working: Flexibility to work from home in Croatia

Other information

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 15 June 2026. Questions: james@river-search.com

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