Customer ServiceZagreb, Croatia
Danish speaking Customer Servce agent (Fully Remote). CROATIA or SERBIA
Recruited by River Search on behalf of The Ryzer Group.
Location
Zagreb, Croatia
Salary
€1,670 gross/month
Start date
15 June 2026
Languages
Danish + English
Openings
1
About the role
- Danish Speaking Customer Support Roles - Croatia
- About the Employer
- Join a global leader in digital customer experience solutions, recognised as one of the world's most innovative business process outsourcing providers. With operations across multiple continents, this award-winning company partners with some of the most recognisable brands in technology and retail, delivering exceptional customer experiences through cutting-edge solutions and a people-first culture.
- The company is renowned for its commitment to employee development, offering clear career progression pathways and a vibrant, inclusive workplace environment. Their Croatian operations provide an excellent opportunity to work with international teams whilst enjoying the Mediterranean lifestyle.
The role
- We are recruiting Danish-speaking professionals for two distinct opportunities:
- 1. Tech Support Role
- Supporting users of leading technology products and platforms
- 2. Retail Customer Service Role
- Assisting customers of major international retail brands
Requirements
- Danish language: Minimum C1 level (fluent)
- English language: Minimum B2 level (upper intermediate)
- EU citizenship or valid right to work in Croatia
- Entry level: No previous experience required - full training provided
- Location: Based in Croatia with remote working flexibility
- Passionate about delivering excellent customer service
- Strong communication skills and problem-solving abilities
- Comfortable using technology and digital tools
- Adaptable and eager to learn
- Team player with a positive attitude
Language skills
English and Danish
Schedule
- Tech Support Role:
- Monday to Friday
- 9:00 AM - 5:00 PM
- Excellent work-life balance
- Retail Customer Service Role:
- Monday to Saturday
Training
- Career progression: Fast-track opportunities to team leader and quality assurance roles (typically 3-6 months)
- Health insurance: Comprehensive coverage included
- Paid holiday: Generous annual leave entitlement
- Pension scheme: Employer contributions
- Additional perks: May include gym membership, food vouchers, and language classes
- Croatia offers an exceptional quality of life with:
- Beautiful Mediterranean climate and stunning coastline
- Affordable cost of living compared to Western Europe
- Vibrant expat community and welcoming culture
- Rich history, excellent cuisine, and outdoor activities
- Safe, modern cities with excellent infrastructure
- Growing hub for international business and technology
- Contact Details
- james@river-search.com whatsapp +34686185785
- Get in touch today to discuss this opportunity and take the first step towards your new career in Croatia!
- The Ryzer Group is a specialist recruitment partner focusing on multilingual talent across the EU. We support leading BPO providers in building exceptional teams across Europe.
Salary & bonus
- €1,670 gross/month
- Performance bonus: Up to €70 net per month
- Total potential earnings: €1,620+ per month
Benefits & relocation
- Relocation support where applicable
- Paid training
- Private health insurance
- International working environment
- Remote working: Flexibility to work from home in Croatia
Other information
Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 15 June 2026. Questions: james@river-search.com
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