Customer Service Representative (Azerbaijani)

• Customer Service Representative (Azerbaijani) — Sofia, Bulgaria
• Salary: €1,789.53 gross/month + monthly performance-based bonus
• Start date: [Insert start date]
• Location: Sofia (office-based)
• Hours: Full-time | Shifts between 10:00—00:00, Monday—Sunday
• Relocation support: Available (accommodation + travel support)
• If you're near-native in Azerbaijani and confident in English, this is a brilliant opportunity to build a long-term career in customer support with a global employer in Sofia—with paid training, strong benefits, and real progression.

• Support customers via email, chat, and phone—solving queries clearly and professionally
• Become a product and process expert so you can give accurate, helpful answers fast
• Investigate issues efficiently (your "detective mode" will come in handy)
• Create positive customer experiences with friendly, human communication
• Work as part of a supportive team where collaboration and improvement are part of daily life

• Near-native Azerbaijani + strong English (written and spoken)
• Customer service experience is a plus (contact centre or customer support background welcomed)
• Comfortable using MS Office and working with CRM systems
• Detail-focused, organised, and able to manage multiple tasks confidently
• What you'll get
• Paid onboarding and training (fully covered)
• Ongoing learning and upskilling programmes
• Career development support and clear progression opportunities
• Health & wellbeing initiatives
• Additional benefits may include health and life insurance, transport allowance, multisport card, corporate discounts, company events, and more
• Apply now
• Reply to this email with:
• Your CV (English preferred)
• Your current location + whether you'd like relocation support
• Your earliest start date
• A quick line confirming your Azerbaijani level and English level
• CTA button text (if you use buttons): Apply for Sofia role / Send my CV / I'm interested

English and Azerbaijani

€1,790 gross/month

• Relocation support where applicable
• Paid training
• Private health insurance
• International working environment

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 22 June 2026. Questions: james@river-search.com