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Customer ServiceZagreb, Croatia

Tri Lingual German, Italian and English speaking Customer Support

Recruited by River Search on behalf of The Ryzer Group.

Location

Zagreb, Croatia

Salary

€1,900 gross/month

Start date

27 July 2026

Languages

German + Italian + English

Openings

2

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About the role

  • Tri-Lingual Customer Support Advisor (German + Italian + English) — Remote (Croatia or Serbia)
  • If you're fluent in German, Italian, and English (C1 in all three) and want a stable remote role you can do from anywhere in Croatia or Serbia, this one's for you.
  • You'll be supporting customers in three languages for a well-known global outsourcing company that partners with some of the world's biggest tech brands — on a project focused on helping people rent apartments for domestic use (not commercial).

The role

As a Tri-Lingual Customer Support Advisor, you'll handle customer queries across German, Italian, and English, guiding users through the apartment rental journey and resolving issues clearly and professionally.

Responsibilities

  • Supporting customers via multiple channels (depending on the team setup)
  • Answering questions about listings, bookings, and account queries
  • Troubleshooting issues and escalating when needed
  • Delivering a calm, helpful experience in all three languages
  • Start Date
  • 27th July
  • Location
  • Work from home — anywhere in Croatia or Serbia

Requirements

  • German: C1
  • Italian: C1
  • English: C1
  • About the Company (End Client)
  • A global customer experience and outsourcing leader, known for high-quality support teams and working with major international brands. Strong training, clear processes, and a professional environment.
  • About the Project
  • A fast-growing apartment rental platform helping people find and rent homes for domestic, personal use. You'll support customers through the rental process and help resolve issues quickly and accurately.
  • Apply Now
  • If you have C1 German + C1 Italian + C1 English and you're based in Croatia or Serbia, send me:
  • Your CV
  • Your current location
  • Confirmation you can start 27th July

Language skills

English and German

Schedule

  • 08:00—16:00
  • 10:00—18:00
  • 12:00—20:00
  • 14:00—22:00
  • 22:00—06:00 (night shift)

Salary & bonus

  • €1,900 gross/month
  • €1,900 gross / month

Benefits & relocation

  • Relocation support where applicable
  • Paid training
  • Private health insurance
  • International working environment

Other information

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 27 July 2026. Questions: james@river-search.com

Ready to apply?

60-second application. We'll take it from there.