Customer ServiceZagreb, Croatia
Tri Lingual German, Italian and English speaking Customer Support
Recruited by River Search on behalf of The Ryzer Group.
Location
Zagreb, Croatia
Salary
€1,900 gross/month
Start date
27 July 2026
Languages
German + Italian + English
Openings
2
About the role
- Tri-Lingual Customer Support Advisor (German + Italian + English) — Remote (Croatia or Serbia)
- If you're fluent in German, Italian, and English (C1 in all three) and want a stable remote role you can do from anywhere in Croatia or Serbia, this one's for you.
- You'll be supporting customers in three languages for a well-known global outsourcing company that partners with some of the world's biggest tech brands — on a project focused on helping people rent apartments for domestic use (not commercial).
The role
As a Tri-Lingual Customer Support Advisor, you'll handle customer queries across German, Italian, and English, guiding users through the apartment rental journey and resolving issues clearly and professionally.
Responsibilities
- Supporting customers via multiple channels (depending on the team setup)
- Answering questions about listings, bookings, and account queries
- Troubleshooting issues and escalating when needed
- Delivering a calm, helpful experience in all three languages
- Start Date
- 27th July
- Location
- Work from home — anywhere in Croatia or Serbia
Requirements
- German: C1
- Italian: C1
- English: C1
- About the Company (End Client)
- A global customer experience and outsourcing leader, known for high-quality support teams and working with major international brands. Strong training, clear processes, and a professional environment.
- About the Project
- A fast-growing apartment rental platform helping people find and rent homes for domestic, personal use. You'll support customers through the rental process and help resolve issues quickly and accurately.
- Apply Now
- If you have C1 German + C1 Italian + C1 English and you're based in Croatia or Serbia, send me:
- Your CV
- Your current location
- Confirmation you can start 27th July
Language skills
English and German
Schedule
- 08:00—16:00
- 10:00—18:00
- 12:00—20:00
- 14:00—22:00
- 22:00—06:00 (night shift)
Salary & bonus
- €1,900 gross/month
- €1,900 gross / month
Benefits & relocation
- Relocation support where applicable
- Paid training
- Private health insurance
- International working environment
Other information
Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 27 July 2026. Questions: james@river-search.com
Ready to apply?
60-second application. We'll take it from there.