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Customer ServiceThessaloniki, Greece

Dutch speaking Customer Service Advisors

Recruited by River Search on behalf of The Ryzer Group.

Location

Thessaloniki, Greece

Salary

€1,450 gross/month

Start date

14 August 2026

Languages

Dutch + English

Openings

1

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About the role

  • Dutch Speaking Customer Service Advisor — Thessaloniki, Greece
  • The Company
  • Join a global leader in customer experience services, supporting some of the world's best-known technology brands. You'll receive comprehensive training, ongoing development, and the opportunity to build an international career within a supportive and multicultural environment.
  • About the Project
  • You'll be supporting customers of a globally recognised cybersecurity software provider, helping users with their subscriptions, account enquiries and general product support. You'll play an important role in delivering an excellent customer experience while helping customers stay protected online.
  • Start Date
  • 14th August 2026
  • Location
  • Thessaloniki, Greece
  • Office-based

The role

As a Customer Service Advisor, you'll provide professional support to customers using a leading cybersecurity product.

Responsibilities

  • Assisting customers via phone, email and chat
  • Supporting subscription and account-related enquiries
  • Helping customers with retentions
  • Providing clear, friendly and accurate information
  • Escalating more complex technical issues where required
  • Recording customer interactions accurately while meeting quality standards

Requirements

  • Dutch — C1/C2
  • English — B2 or above
  • Fluent Dutch and good English
  • Excellent communication and customer service skills
  • A positive, solution-focused attitude
  • Good attention to detail
  • Comfortable working in a fast-paced environment
  • Previous customer service experience is beneficial but not essential
  • Why Apply?
  • Monday—Friday working hours
  • No weekend shifts
  • Competitive salary with 14 annual salary payments
  • Full relocation package available
  • Comprehensive training provided
  • Excellent career progression opportunities
  • Work in a vibrant international office in beautiful Thessaloniki
  • If you're ready to take the next step in your career and relocate to Greece, we'd love to hear from you.
  • Contact james@river-search.com or What's App - +44 7540775044

Language skills

English and Dutch

Schedule

  • Monday — Friday
  • 10:00 — 18:00
  • 11:00 — 19:00
  • No weekend working
  • Eligibility
  • Candidates already living in Greece must have:
  • AFM (Greek Tax Number)
  • AMKA (Greek Social Security Number)
  • International candidates do not require these before arrival, as full support will be provided during relocation.

Salary & bonus

  • €1,450 gross/month
  • €1,450 gross per month
  • 14 salary payments per year

Benefits & relocation

  • Relocation support where applicable
  • Paid training
  • Private health insurance
  • International working environment
  • One-way flight to Greece
  • 2 weeks' accommodation on arrival
  • €350 accommodation deposit reimbursement

Other information

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 14 August 2026. Questions: james@river-search.com

Ready to apply?

60-second application. We'll take it from there.