Talent Aquisition Supervisor

• Talent Acquisition Supervisor (BPO Recruitment) — Athens, Greece
• The Opportunity
• A global customer experience and business services organisation is hiring a Talent Acquisition Supervisor to lead a high-output recruitment function in Athens. This is a hands-on leadership role for someone who thrives in a fast-paced environment, can coach junior recruiters to hit targets consistently, and can build strong relationships with external recruitment partners.
• You'll be responsible for managing a team of 9 junior recruiters focused on hiring for contact centre careers (customer support, customer experience, technical support, sales support and similar office-based roles), while also owning agency performance and delivery.

• Team Leadership & Performance (Core)
• Lead, coach and performance-manage a team of 9 junior recruiters in Athens.
• Set daily/weekly hiring priorities, allocate roles, and ensure workload is balanced across the team.
• Drive recruitment activity and output: sourcing volume, screening quality, interview scheduling, offer management and start-date delivery.
• Run structured team rhythms (daily stand-ups, weekly performance reviews, pipeline deep-dives).
• Provide continuous feedback and training to improve recruiter capability, speed, and candidate quality.
• Maintain high standards for candidate experience while still moving quickly.
• End-to-End Recruitment Delivery
• Manage hiring across high-volume operational roles within a contact centre/BPO environment.
• Own the recruitment lifecycle: intake calls, job brief alignment, sourcing strategy, screening, stakeholder coordination, offers and onboarding handover.
• Ensure recruitment processes are followed consistently and that hiring decisions are supported by clear evidence and structured assessment.
• Agency & Stakeholder Management
• Build and manage relationships with external recruitment agencies.
• Set clear expectations on quality, speed, compliance and communication.
• Track agency performance (submissions, interviews, hires, retention indicators where available) and take action when standards slip.
• Partner with internal stakeholders to understand headcount needs, hiring urgency, and role requirements.
• Act as the "calm in the chaos" when priorities shift—keeping delivery on track.
• Process, Reporting & Continuous Improvement
• Monitor key recruitment metrics (pipeline health, time-to-fill, conversion rates, recruiter productivity).
• Identify bottlenecks and implement practical improvements to increase speed and quality.
• Ensure recruitment activity is documented properly and that the team is operating with consistency and accountability.

• Proven experience leading recruitment delivery in a fast-paced, high-volume environment.
• Demonstrated ability to manage and motivate a large team capacity (team of 9 recruiters) — this is essential.
• Strong organisational skills and the ability to prioritise under pressure.
• Confident communicator who can manage expectations with both internal stakeholders and external partners.
• A hands-on leader: you're not just delegating—you're driving outcomes.
• Strong Advantages
• Solid Talent Acquisition knowledge (process, metrics, stakeholder management, hiring strategy).
• Experience in BPO / contact centre recruitment (or similar high-volume operational hiring environments).
• Experience managing agency relationships and improving external partner performance.
• Start Date
• ASAP — they will wait for the right person, but the hiring process is urgent and will move quickly.

English (C1 or above)

• €1,700 gross/month
• €22,000 — €24,000 base salary (negotiable for the right profile).

• Relocation support where applicable
• Paid training
• Private health insurance
• International working environment
• Comprehensive relocation package (for candidates relocating to Athens)
• Private health insurance / healthcare cover
• Meal vouchers
• International team environment in one of Europe's most social, sunny capitals (300+ days of sunshine)
• Location
• Athens, Greece
• Apply (CTA)
• Email your CV to james@river-search.com with the subject line:
• Talent Acquisition Supervisor — Athens

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 3 August 2026. Questions: james@river-search.com