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Customer ServiceThessaloniki, Greece

French speaking Customer Service Advisors

Recruited by River Search on behalf of The Ryzer Group.

Location

Thessaloniki, Greece

Salary

€1,100 gross/month

Start date

14 August 2026

Languages

French + English

Openings

1

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About the role

  • French Speaking Customer Support Advisor — Start Your New Life in Greece!
  • Looking for an exciting international career with full relocation support?
  • We're hiring French-speaking Customer Support Advisors to join a leading global customer experience company based in Thessaloniki, Greece.
  • If you enjoy helping people, love technology, and are ready for a new adventure abroad, this could be the perfect opportunity.
  • About the Company
  • Become part of an international organisation that partners with some of the world's biggest technology brands.
  • You'll join a diverse team where you'll receive comprehensive training, continuous support, and the opportunity to develop a long-term career in customer experience.
  • About the Project
  • You'll represent a globally recognised cybersecurity software company, providing outstanding support to customers with their accounts, subscriptions and product-related enquiries.
  • Every day you'll help customers resolve issues, answer questions and ensure they receive an exceptional service experience.
  • Start Date
  • 14th August 2026
  • Location
  • Thessaloniki, Greece

Responsibilities

  • As a Customer Support Advisor, you'll:
  • Assist customers via phone, email and live chat
  • Handle subscription and account-related enquiries
  • Support customer retention activities
  • Provide clear, accurate and friendly solutions
  • Escalate technical issues when appropriate
  • Accurately update customer records and maintain quality standards

Requirements

  • French — C1/C2
  • English — B2 or above
  • — Native or fluent French speakers
  • — Good level of English
  • — Excellent communication and interpersonal skills
  • — A customer-first mindset
  • — Strong attention to detail
  • — Ability to work in a fast-paced environment
  • Customer service experience is helpful but not essential, as full training is provided.
  • Why Join Us?

Language skills

English and French

Schedule

  • Monday — Friday
  • Y 10:00 — 03:00
  • No weekend working.
  • Eligibility
  • Candidates already living in Greece will need:
  • AFM (Greek Tax Number)
  • AMKA (Greek Social Security Number)

Training

  • ( Career development opportunities within a global organisation
  • ( Work alongside colleagues from across Europe
  • ( Enjoy the Mediterranean lifestyle in the beautiful city of Thessaloniki
  • Apply Today!
  • Ready to take your career abroad?
  • We'd love to hear from you.
  • james@river-search.com
  • WhatsApp: +44 7540 775044

Salary & bonus

  • €1,100 gross/month
  • €1,100 gross per month

Benefits & relocation

  • Relocation support where applicable
  • Paid training
  • Private health insurance
  • International working environment
  • We've got your move covered:
  • One-way flight to Greece
  • Two weeks' accommodation upon arrival
  • €350 accommodation deposit reimbursement
  • Our local team will also support you with your relocation and settling into life in Greece.
  • Don't worry—full assistance will be provided to help you obtain the required documentation after you arrive.

Other information

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 14 August 2026. Questions: james@river-search.com

Ready to apply?

60-second application. We'll take it from there.