French speaking Customer Service Advisor

• French Speaking Customer Care Specialist — Athens (Piraeus), Greece
• Build Your Career in Greece
• Are you passionate about delivering exceptional customer service and ready to take your career abroad?
• We're hiring French-speaking Customer Care Specialists to join a leading global customer experience (CX) company in Athens (Piraeus), supporting the customers of a high-end fashion brand. If you enjoy helping people, solving problems, and working in a fast-paced international environment, this could be the perfect next step.
• Location
• Piraeus, Athens — Greece
• Office-based

• Deliver excellent customer support via phone, email and live chat
• Assist customers with account, order and product enquiries
• Support customers throughout their purchasing journey
• Resolve issues efficiently while maintaining high satisfaction levels
• Escalate complex cases to specialist support teams when needed
• Accurately document all customer interactions
• Build strong customer relationships through professional, empathetic communication
• Work closely with colleagues to ensure a seamless customer experience

• French language skills at B2/C1 level or above
• English language skills at C1 level or above
• 1—2 years' experience in customer service, customer care or technical support
• Experience in retail, fashion, or e-commerce is a plus
• Excellent written and verbal communication skills
• Strong problem-solving and organisational skills
• Confident with computers (including our client Office)
• Customer-first mindset with a positive attitude
• Able to adapt quickly to new systems and processes
• Willingness to complete a background screening
• R Working Hours
• This role runs on a rotating shift pattern, which may include evenings, weekends, and public holidays when required.
• Shift schedules are shared well in advance to support a healthy work-life balance.
• Why Join Us?
• Live and work in beautiful Greece
• Competitive salary with 14 annual salary payments
• Private healthcare and life insurance
• Meal and transportation allowances
• Full training and ongoing support
• Career progression within a global organisation
• Diverse, friendly, multicultural team
• Apply Today
• If you're a French & English speaker looking for an exciting opportunity in Athens (Piraeus), we'd love to hear from you.
• Send your CV to: james@river-search.com
• WhatsApp Albert: +34 611 29 65 60

English and French

• €1,150 gross/month
• €1,150 gross per month
• 14 salary payments per year
• €85 net meal allowance per month
• €65 gross transportation allowance per month
• Private Health & Life Insurance (Generali)
• 1 additional paid birthday leave after your first year
• Comprehensive training + ongoing career development
• About the Role
• As a Customer Care Specialist, you'll be the first point of contact for customers, providing premium support via phone, email, and live chat.
• You'll assist with product enquiries, purchases, account support, and order-related questions, ensuring every interaction is handled with professionalism, accuracy, and genuine care—reflecting the standards of a luxury fashion brand.

• Relocation support where applicable
• Paid training
• Private health insurance
• International working environment

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 4 September 2026. Questions: james@river-search.com