Customer ServicePorto, Portugal
French (C2) Customer Service Advisor | Office-Based | Mon–Fri
Recruited by River Search on behalf of The Ryzer Group.
Location
Porto, Portugal
Salary
€1,100 gross/month
Start date
20 August 2026
Languages
French + English
Openings
14
About the role
- French (C2) Customer Service Advisor | Office-Based | Mon—Fri
- French-speaking and ready for a new office-based role in Porto, Portugal? We're hiring French (C2) Customer Service Advisors to join a leading international car & van rental company operating in 140+ countries.
- The Role
- You'll deliver a high standard of customer support across multiple channels, helping customers throughout the rental journey and ensuring a smooth experience from reservation to resolution.
Responsibilities
- Provide excellent, personalised customer service via phone, email, and messaging
- Support customers with enquiries throughout the car rental process
- Advise on reservations, options, and upgrades, matching services to customer needs
- Resolve issues professionally and efficiently, maintaining high service standards
- Build strong customer relationships using confident communication and (ideally) sales skills
Requirements
- French: C2
- English: B2
- Excellent communication skills and strong customer focus
- Good computer skills
- Sales skills are a plus (ability to spot opportunities and suggest relevant add-ons)
- Previous customer support/contact centre experience is helpful, but not essential
- Team player with adaptability and flexibility
Language skills
English and French
Schedule
- Days off: Saturday & Sunday
- Apply Now
- Send your CV to: james@river-search.com
Salary & bonus
€1,100 gross/month
Benefits & relocation
- Relocation support where applicable
- Paid training
- Private health insurance
- International working environment
Other information
Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 20 August 2026. Questions: james@river-search.com
Ready to apply?
60-second application. We'll take it from there.