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Customer ServicePorto, Portugal

German-Speaking Customer Service Advisors (Healthcare Tech) — Porto, Portugal

Recruited by River Search on behalf of The Ryzer Group.

Location

Porto, Portugal

Salary

€1,100 gross/month

Start date

24 September 2026

Languages

German + English

Openings

7

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About the role

  • German CS - Porto 1525 per month
  • We're hiring German-speaking Customer Service Advisors (Healthcare tech) in Porto, Portugal to support patients across Europe for a global leader in insulin delivery and diabetes technology.
  • You'll mix empathetic customer care with tech troubleshooting — helping people feel confident using medical devices that can genuinely change daily life.
  • Pay (gross)
  • €1,100/month salary (paid in 14 payments)
  • €300/month project bonus
  • €1,500 sign-on bonus (paid in 12 instalments)
  • Total monthly gross: €1,525
  • Role details
  • Tech support / customer service (Healthcare tech)
  • German (written + spoken) + English (C1)

Requirements

  • German: C1 / C2 or native level
  • English: B2 or above
  • Eligible to work in Portugal

Language skills

English and German

Schedule

  • Monday to Sunday — 24/7 rotational shifts
  • 2 rotational days off
  • Occasional night cover may be required (22:00—07:00)

Salary & bonus

€1,100 gross/month

Benefits & relocation

  • Relocation support where applicable
  • Paid training
  • Private health insurance
  • International working environment
  • Shared apartment room up to 12 months
  • €280/month (bills included), deducted from payslip
  • Apply: james@river-search.com
  • WhatsApp: +34 686 18 57 85

Other information

Client's name remains confidential — this role is represented by The Ryzer Group. Start date: 24 September 2026. Questions: james@river-search.com

Ready to apply?

60-second application. We'll take it from there.